Product Overview
HydraPAY is a cutting-edge, cloud-based water billing management system designed to optimize the billing processes for water utilities, municipalities, and community water projects. Developed by Openpath Capital Limited, HydraPAY addresses the unique needs of the water sector, delivering a robust, user-friendly platform that automates billing, improves payment collection, and enhances customer service. Whether you’re managing a large utility or a small community water project, HydraPAY offers a scalable solution to streamline your operations.
HydraPAY simplifies the entire billing process by automatically generating accurate invoices based on water usage data. With support for multiple billing cycles and custom rate structures, the system ensures timely and consistent billing, reducing errors and improving cash flow.
Seamlessly integrate with manual or smart meter reading systems to capture real-time water usage data. HydraPAY automatically processes meter readings to generate bills, minimizing manual input and reducing the likelihood of errors. This ensures transparency and accuracy for both the utility and the customers.
Monitor payments in real time with a built-in payment tracking system that records transactions, tracks overdue payments, and sends automated reminders to customers. HydraPAY supports various payment methods, including online payments, bank transfers, and mobile money, offering convenience to customers and improving collection rates.
Manage all customer accounts in one centralized platform. HydraPAY provides detailed account information, including water consumption history, billing records, and payment statuses, making it easy for utility staff to address customer inquiries and provide excellent service.
Configure flexible billing cycles and rate structures to suit the specific needs of your utility or community water project. HydraPAY supports tiered pricing models, allowing utilities to implement progressive rates based on water consumption, promoting water conservation and fairness.
Gain insights into your utility’s financial health with comprehensive reports on billing, collections, outstanding balances, and customer activity. HydraPAY’s analytics tools allow you to monitor key metrics, assess performance, and make data-driven decisions to improve efficiency.
HydraPAY integrates with smart meters to detect unusual consumption patterns that may indicate leaks or water waste. The system can send automated alerts to customers and administrators, helping to address issues before they become costly problems.
Empower customers with a self-service portal where they can view their bills, monitor water usage, make payments, and submit service requests. HydraPAY’s mobile-friendly design ensures that customers can access their accounts from any device, improving engagement and satisfaction.
Implementation Fee: 30,000 KES – 100,000 KES (One-time)
Monthly Subscription Fee: 5,000 KES Minimum
Minimum amount is for projects with less than 500 members
Projects with more member will be charged 10 KES per member
HydraPAY is specifically tailored to the challenges faced by water utilities and community water projects. By automating billing processes, integrating with meter reading systems, and offering flexible payment options, HydraPAY reduces operational overhead while improving accuracy and customer service. Our scalable platform is designed to meet the needs of both large municipal water utilities and smaller community-driven projects.
With HydraPAY, your organization can focus on delivering reliable water services to your community, while we handle the complexities of billing, payments, and customer management.
Years of Experience
Installations
End Users
HydraPAY™ Q&A
Managing billing and customer accounts for public water utilities.
Billing and usage tracking for smaller community-run water projects.
Overseeing water services and payment collections for municipal water supply.
Openpath Capital Limited is duly registered as a Limited Company under the Companies Act of Kenya.